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Let our professionals guide you in addressing your mental health needs.

These are some of the frequently asked questions we receive about our services. Should you have any further questions, feel free to get in touch with us through our hotline.

What Is Tele-Psychiatry?

Tele-psychiatry or virtual psychiatry is the delivery of psychiatric care services over the internet through secure 2-way live video or telephone calls.

Why Should I See an Online PMHNP?

There are many benefits to seeing a Psychiatric Nurse Practitioner online. There’s no need to leave your house because you meet your provider online. Avoid the long commute, traffic, and parking costs associated with an office visit. There’s no need to take time off work because virtual visits are available evenings and weekends.

Since visits are conducted from your home or office, no more time is spent in crowded waiting rooms.

What Do You Expect During a Virtual Visit?

A virtual visit is no different than an office visit, except it’s more convenient since you are seen by a provider from any location. Your provider will assess your symptoms and will ask about your medical history. Your treatment plan can include diagnosis, appropriate referrals, or prescribed medications, if necessary.

Your provider may refer you to a counselor for extensive talk therapy. Prescriptions are sent electronically to the nearest pharmacy of your choice.

How Long Is a Typical Visit with Restoring Minds Behavioral Services?
For new patients, the initial virtual consultation is 45 minutes. All follow-up visits are 15 minutes.
Is My Visit Private and Secure?
Absolutely. We provide all visits via a private, secure, HIPAA-compliant 2-way video platform.
Will I Be Able to Contact My Psychiatric Provider if Needed?

Yes! Our platform allows convenient and secure messaging between you and your provider.

Secure messaging may also take place through your online portal account or your provider’s contact number.

Do You Take Insurance, Medicare, or Medicaid?

Yes. We also accept other private insurances listed below:

UnitedHealthcare, Aetna, Ambetter, Beacon, Cigna, Humana, Medicaid, Medicare, Molina, Optum, Superior Healthplan, Tricare, Cooks, and BCBS

How Much Does a Visit with Restoring Minds Behavioral Services Cost?

We charge $199 for an initial Psychiatric Evaluation. The visit lasts 45 minutes. Follow-up visits are 15 minutes and cost $90.

Our platform requires you to provide a credit card to schedule an appointment. Your card will be charged at the end of your visit.

What Is Restoring Minds Behavioral Services’ Cancellation Policy?
If you are a No-Show to your scheduled visit, your credit card will be charged for half of the visit fee.
Can I See a Restoring Minds Behavioral Services’ Provider if I Am Traveling Outside of the United States?
Yes, you can see one of our providers as long as you are a resident of any of the states that we are licensed in.
Do You Provide Virtual Visits to Mental Health Facilities, Hospitals, Clinics, and Healthcare Plan Members?
Yes! Call us to discuss how Restoring Minds Behavioral Services can provide telepsychiatry services and meet your facility’s mental health needs.
What Kind of Medication Can Be Prescribed by a Restoring Minds Behavioral Services Provider?
Most medications can be prescribed by the psychiatric provider.
Are There Services or Treatments That Restoring Minds Behavioral Services Does Not Offer?
  1. We do not offer emergency mental health treatment. If you are experiencing active suicidal thoughts, please call 911 or visit your nearest hospital.

    Contact the National Suicide Prevention Lifeline at 1-800-273-8255
  2. Providers are prohibited from prescribing controlled substances via telehealth visits without a prior established in-person visit. (Exceptions are currently in place during the Covid-19 emergency as determined by DEA regulations)

Resources Numbers

  • National Suicide Prevention Lifeline: +1-800-273-8255
  • Poison Control: +1-800-222-1222 (24 HRS)
  • Rape Crisis Hotline: 817-927-2737 (24 HRS)
  • Victims Assistance Program: 817-884-2740
  • Trauma Support Services of North Texas: 817-378-7158
  • 972-709-490