FAQ

Tele-psychiatry or virtual psychiatry is the delivery of psychiatric care services over the internet through secure 2-way live video or telephone calls.

There are many benefits to seeing a Psychiatric Nurse Practitioner online. There’s no need to leave your house because you meet your provider online. Avoid the long commute, traffic, and parking costs associated with an office visit. There’s no need to take time off work because virtual visits are available evenings and weekends.

Since visits are conducted from your home or office, no more time is spent in crowded waiting rooms.

A virtual visit is no different than an office visit, except it’s more convenient since you are seen by a provider from any location. Your provider will assess your symptoms and will ask about your medical history. Your treatment plan can include diagnosis, appropriate referrals, or prescribed medications, if necessary.

Your provider may refer you to a counselor for extensive talk therapy. Prescriptions are sent electronically to the nearest pharmacy of your choice.

For new patients, the initial virtual consultation is 45 minutes. All follow-up visits are 15 minutes.

Absolutely. We provide all visits via a private, secure, HIPAA-compliant 2-way video platform.

Yes! Our platform allows convenient and secure messaging between you and your provider.

Secure messaging may also take place through your online portal account or your provider’s contact number.

Yes. We also accept other private insurances listed below:

UnitedHealthcare, Aetna, Ambetter, Beacon, Cigna, Humana, Medicaid, Medicare, Molina, Optum, Superior Healthplan, Tricare, Cooks, and BCBS

We charge $199 for an initial Psychiatric Evaluation. The visit lasts 45 minutes. Follow-up visits are 15 minutes and cost $90.

Our platform requires you to provide a credit card to schedule an appointment. Your card will be charged at the end of your visit.

If you are a No-Show to your scheduled visit, your credit card will be charged for half of the visit fee.

Yes, you can see one of our providers as long as you are a resident of any of the states that we are licensed in.

Yes! Call us to discuss how Restoring Minds Behavioral Services can provide telepsychiatry services and meet your facility’s mental health needs.

Most medications can be prescribed by the psychiatric provider.

1. We do not offer emergency mental health treatment. If you are experiencing active suicidal thoughts, please call 911 or visit your nearest hospital.
   
   Contact the National Suicide Prevention Lifeline at 1-800-273-8255
2. Providers are prohibited from prescribing controlled substances via telehealth visits without a prior established in-person visit. (Exceptions are currently in place during the Covid-19 emergency as determined by DEA regulations)